Terms and Conditons

Welcome to Ama Booking (“we,” “our,” “us”). By downloading, accessing, or using our mobile application, website, and services (“Platform”), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

If you do not agree with these terms, you should not use Ama Booking.

1. Definitions

Customer / User: Any person who registers, books, or uses services through Ama Booking.

Service Professional (SP): Independent professionals or businesses offering their services via Ama Booking.

Platform: Our website, mobile app, and all related digital services.

2. Scope of Services

Ama Booking is an online marketplace that connects customers with service professionals (similar to UrbanClap). We facilitate bookings, payments, and communication but are not the direct service provider.

3. User Responsibilities

By using Ama Booking, you agree to:

Provide accurate and up-to-date registration details.

Use the platform only for lawful purposes.

Not misuse the platform for fraudulent or harmful activities.

Maintain confidentiality of your login credentials.

Ensure safe and respectful interactions with service providers.

4. Service Professional Responsibilities

Service providers must:

Provide accurate service details, pricing, and availability.

Deliver services professionally and ethically.

Comply with applicable laws, licenses, and permits.

Not engage in fraudulent, unsafe, or unlawful practices.

5. Payments & Pricing

Payments are processed via secure third-party gateways (UPI, cards, net banking, wallets, etc.).

Prices shown are inclusive of applicable taxes (unless otherwise stated).

Refunds, if applicable, will be as per our Cancellation & Refund Policy.

Ama Booking may charge a service/convenience fee.

6. Cancellation & Refund Policy

Customers may cancel a booking before service confirmation as per the app’s cancellation rules.

Refunds (if eligible) will be processed within [X] working days.

Ama Booking reserves the right to withhold refunds for misuse, fraud, or violation of terms.

7. Liability Disclaimer

Ama Booking acts as a facilitator and does not guarantee the quality, safety, or legality of services delivered by service professionals.

Customers and service professionals are solely responsible for their interactions.

We are not liable for any damages, losses, or disputes arising from services booked via our platform.

8. Intellectual Property

All content on Ama Booking (logos, designs, text, software, images) is owned or licensed by us.

Users cannot copy, modify, distribute, or reproduce any content without prior written consent.

9. Account Suspension & Termination

We reserve the right to suspend or terminate accounts if users:

Provide false information

Violate laws or these terms

Misuse the platform or cause harm to others

10. Privacy

Your use of Ama Booking is also governed by our Privacy Policy. Please review it to understand how we handle your data.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City/State].

12. Modifications

We may revise these Terms & Conditions from time to time. Updates will be posted on the platform, and continued use signifies your acceptance of the revised terms.

13. Contact Us

For any queries or complaints regarding these Terms & Conditions, contact us at:

Ama Booking
Email: amabookingofficial@gmail.com
Phone: +91-9321319079
Address: 283, Santoshi Vihar, Bhubaneswar, 751006